Thursday, February 23, 2012 (India)
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 Exclusive Accolades


 

From: Glass, George A
Sent: 16 January 2007 22:45
To: Shailendra-Ontime Travels; George
Cc: ontime@vsnl.com
Subject: India Trip: Thank You
 
Dear Mr. Gupta,
I wanted to let you know that my family and I found our recent trip to India to be outstanding in every respect. It was a lifetime adventure every day that we were in India. It was probably the most memorable trip I have every taken. We particularly enjoyed the rickshaw ride in Delhi, riding camels in the desert, visiting the fort in Jaisalmer, staying at the Rambagh Palace, riding elephants in Corbett, filming snake charmers along the road, feeding wild monkeys, and enjoying the comfort of the van and outstanding driver you placed at our service for the 12 days. I found your support and efforts to have been magnificent, making this a really wonderful experience for everyone in my family. When we next come to India, and we will, we will be in touch with you.
 
Please note that I can only provide recommendations in my private capacity as a private traveller, but I am happy to tell others of your fine work. In fact, I already have several people interested in travel to India.
Thank you again.

George Glass 

Glass, George A, US Embassy
 

Trip: Rajasthan

Tour Comment: Shahpura House good hotel & friendly staff. Your driver was very professional.

Regina Carpenter
 
Trip: Jaipur, Rajasthan
Tour comment: I am very satisfied with the value of money spent for the trip. Tour was fantastic. The driver was excellent.
Phil Carpenter
 
Trip: Agra + Jaipur

Tour Comment: Driver was excellent very kind & professional. Both guides were very knowledgeable in Agra / Delhi. Delhi Tour was reasonable.

Mari Howell
 
Trip: Pushkar
Tour Comment: Transfers were fantastic, Ontime was always available to serve us. Meet & Assist services were courteous & preferred. Hotel services were amazing & were more than we expected. Guide was knowledgeable & professional. Your driver made the entire trip the most memorable for my entire family.
The Londono’s
 
Trip: Delhi + Agra (10th March 2005)
Tour Comment: I was pleased with all transfers services, excellent & prompt & courteous meet & assist services. Hotel services were of first class accommodation. I had three different guides & all were very knowledgeable & interesting. Driver as top notch, safe, courteous & accommodative. My driver from Agra to Jaipur was exceptionally good.
Barbara Suddath
 
Trip: Delhi, Qutb Minar, Lotus Temple (9th Aug 2009)
Tour comment: Ontime was prompt & Ontime, Guide was knowledgeable & friendly, Driver was polite & a good driver.
Joshua Baddley
 

You are the main reason our tour in Indiawill be considered the best four years in our lives. No one will ever compare to you in terms of the quality of service. I will also miss you on a personal level and hope we will run into each other again. Regardless, we'll keep in touch.

Cesar Londono, US Embassy
 

Thanks you for being so wonderful & personal in your travel assistance. I feel like, I 've friends in India, due to you.

Debra Mosel, US Embassy, Amman
 

I appreciate the timely and professional services, you and your staff have provided, durign my stay here, from (2000 - 2002). I have always had positive experices with Ontime Travels.

Thanks you and best wishes.

Anne Sorenson, US Embassy
 

Please be assured we will acontinue to use your services for travel whenever we can appreciate your wonderful service.

Cooks, US Embassy
 

I have had no problems with any bookings made by him or his company for my travel. I would unconditionally recommend him for reliable and fair - priced travel arrangements.

Tim Long, Washington
 

Ontime Travels has been providing invaluable services to my wife and me over the past 18 months, as we travelled throughout India & South Asia. While appreciating the services of the Ontime I would like to mention a recent incident when, despite short notice, Ontime arranged to get confirmation for a business - class ticket for Amanda, my wife. To return to United States on maternity leave. The ticket was booked by another travel agent that could not get the seat confirmed, and Ontime Travels not only managed to get the seat confirmed but also did not levy any charges for their services.

I highly recommend the services of the Ontime Travels.

Johnathan A. Willis, US Embassy
 

Betsy and I would like to express our deep appreciation for the outstanding services Mr. Gupta and Ontime Travels services has provided over the past 3 years. We have 27 years of travelling experice with the govt. and they are by far the best travel agency that we have had the pleasure of doing business with. Whenever we have needed help, day & night,  Mr. Gupta has gone the extra mile ensuring our travel plans. We have recommended Ontime Travels agency on numerous occasion to friends, relatives & colleagues. His reputation throughout the US embassy is superb. We will continue to use his services in the future & without reservation. He is honest, prompt & thorough & we wish him & his wife all the best.

Dennis L. Trudgen
 

It has been pleasure to work with Mr. shailendra Gupta & his friendly & efficient staff at Ontime Travels over the last five years. The service that we have received has been incredible. We consistently receive the best deals. He is always up on the very latest developments. Tickets are delivered to my door, literally. But the most remarkable part of the service received has been the "extra effort" that he & his team are always so ready to offer. The "intangibles" are what make this group stand apart. From last minute flight changes, to keeping me appraised of the status of my flights (even late into the night), handling any unforeseen complications during my travel (even long distance), being available 24 hours a day to take care of in travel emergencies / lost lugguage / cancellation, there is no question or request that he can't handle. He and his staff are honest, and never complain at my often difficult requests. "He is much more than a ticket broker." Mr. Gupta has been very helpful in arranging travel for my overseas family & friends. He is a pleasure to work with & extremely accommodating (a major plus when dealing with the unpredictable Indian travel market).  " My family plans on utilizing his services even after we leave India." With travel arrangements being done electronically so much these days we see no reason not to continue our trusting relationship with Ontime for the years to come. My job required me to travel nearly every week of the year. Mr Gupta & his Ontime Staff made that part of my life so much less complicated. I sincerely appreciate the the major efforts they made on my part. I consider them my friends. I give, without reservation, my wholehearted recommendation to Mr. Gupta & Ontime Travel. A first - class service organisation.

All the best.

William Jackson, US Embassy
 

I would like to personally endorse Ontime Travels and in particular Mr. Gupta. I have used Ontime for the past three years and have totally relied on their assistance with both personal and business travel. Mr. Gupta has performed miracles in getting me reservations at the last minute. In addition he assisted my husband when he was in Iraq with his travel home. I would not hesitate to use the services provided by Ontime Travels.

Cynthia Whigham, US Embassy
 

Mr. Gutpa of Ontime Travels has been our travel agent for all personal and professional travel for the past three years. He is a friend and I speak to him nearly every day for one travel need or another. He has arranged weekend travel within India for nearly every local holiday, R and R travel for us involving complex itineraries, visitation travel for our three children travelling alone from Alaska and California, business trips for me and my husband, and every other conceiveable travel need including plane tickets, car rentals & hotel reservation. Mr. Gupta has also arranged hotel reservations, car services & local sight seeing for many visitors from the US to India, including both VIP's from the U.S. government and close personal friends, and they have been uniformly pleased.

Mr. Gupta's employee Mr. Prasad has accompanied us to Delhi train station and helped us find our cabin, and has been there upon our arrival to help us navigate our way out of th stations.  Mr. Prasad assisted me in mailing payment in the local currency to Dharamshala for the purchase we made there.

Mr. Gupta is a travel genius and always works witin the art of the possible, never finding a request too complicated, short - fused or difficult. Our travel arrangements have been effortless and flawless. We plan to continue with Ontime when we get to Washington. 

Eileen Martin, US Embassy
 

Mr. Gupta, I want to thank you for the last five years of the excellent services you have provided to my family and me. You have made a signicant difference in our experice and have assisted us in so many ways it is hard to know where to begin. From the time in Rishikesh when the bags were left behind or when I was trapped in Japan because of a change in business date, in every situation you have been able to make things happen when mere mortal travel agent were powerless. Since travel in India can be difficult and the odds are pretty good that something un

Raymond C. Villemarette